Privacy Policy

Last updated: 4 April 2025

At Forward Focus Training, your privacy matters. This policy explains what personal information we collect through our website, how we use it, and how we keep it safe.

1. Who We Are

We are Forward Focus Training Ltd, a workplace training provider based in Scotland. We offer training focused on inclusion, well-being, personal development, and workplace culture.

If you have any questions about this policy or your data, you can contact us at:
📧 info@forwardfocustraining.co.uk

2. What Information We Collect

We may collect and store the following types of personal information when you interact with our website:

• Your name and contact details (such as email or phone number) if you fill out a form or contact us

• Details you include in enquiries or course bookings

• Analytics data (such as your IP address, browser type, and pages visited), collected through cookies or similar tools to help us understand how our site is used

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries or messages you send us

• Provide information about our services or training

• Deliver training you’ve signed up for

• Improve our website and services

We do not sell or share your personal information with third parties for marketing purposes.

4. Legal Basis for Using Your Data

Under data protection law, we must have a valid reason (a “lawful basis”) to use your data. These may include:

• Your consent – for example, when you tick a box to sign up for updates

• Contractual obligation – when we’re providing a service you’ve requested

• Legitimate interest – to run our business and respond to enquiries

5. How We Store and Protect Your Data

We store your data securely and take appropriate steps to protect it. This includes using secure platforms for emails and forms, and restricting access to personal data to only those who need it.

We only keep your data for as long as needed for the purpose we collected it, or as required by law.

6. Cookies

We may use cookies or similar tools to collect website usage data (like visitor numbers or time spent on pages). You can manage your cookie preferences through your browser settings.

7. Your Rights

Under data protection laws, you have rights including:

• The right to access a copy of the personal data we hold about you

• The right to request corrections or deletion of your data

• The right to withdraw your consent at any time

To make a request, just email us at info@forwardfocustraining.co.uk and we’ll respond as quickly as we can.

8. Changes to This Policy

We may update this privacy policy from time to time. When we do, we’ll post the updated version on this page with the date at the top.

Contact Us

If you have any questions or concerns about how we handle your data, please get in touch:
📧 info@forwardfocustraining.co.uk

If you’re not happy with how we’ve handled your data, you also have the right to contact the Information Commissioner’s Office (ICO) in the UK.