Forward Focus Training is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or otherwise engage with us.  

Information We Collect

We may gather the following types of personal data from you:

• Information you provide: This includes details you voluntarily share, such as your name, email address, phone number, and any other information you choose to disclose.
• Information collected automatically: When you visit our website, we may automatically collect certain information, such as your IP address, browser type, and operating system.  

How We Use Your Information  

We may utilise your personal information for the following purposes:

• To deliver our services: We use your information to provide the training and services you have requested.
• To communicate with you: We may use your contact details to send you important updates, notifications, or marketing communications.
• To enhance our services: We may analyse your usage data to improve our website, services, and customer experience.
• To comply with legal requirements: We may use your information to adhere to applicable laws and regulations.

Sharing Your Information

We may share your personal information with:

• Service providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and email marketing platforms.  

Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.  

Your Rights

You have the right to:

• Access your personal information: You can request access to the personal information we hold about you.
• Correct your personal information: If you believe that the personal information we hold about you is inaccurate, you can request that we rectify it.  
• Object to processing: You may object to the processing of your personal information in certain circumstances.
• Delete your personal information: You can request that we delete your personal information under certain circumstances.

Contact Us

If you have any queries about this Privacy Policy or our practices, please contact us at:

info@forwardfocustraining.co.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly.  

Last Updated: 23rd September 2024