Creating a Trauma-Sensitive Workplace

Wooden Blocks with the text Trauma
14 Students enrolled
Course details
Duration : 2 hours 30 mins
Lectures : 12
Assignments : 2
Quizzes : 3
Level : Intermediate
  • Description

The Creating a Trauma-Sensitive Workplace e-learning course is designed to empower professionals across various sectors with the understanding and skills needed to foster a supportive and inclusive work environment for all employees and clients. Trauma can impact individuals in ways that may not always be visible, and many people may be carrying the effects of past experiences into their workplace. This course will explore the principles of trauma sensitivity, offering practical strategies for communication, interaction, and creating a safe and respectful workplace culture. By understanding the needs of trauma survivors and implementing supportive practices, participants will contribute to a healthier and more productive workplace for everyone.

Learning Outcomes

By the end of this course, participants will be able to:

  1. Understand Trauma: Define trauma and recognise its effects on individuals in the workplace.
  2. Identify Signs: Identify the signs of trauma in colleagues and clients, fostering awareness and sensitivity.
  3. Communicate Effectively: Apply trauma-sensitive communication techniques to ensure interactions are supportive and respectful.
  4. Create a Safe Culture: Develop strategies for creating a safe and supportive workplace culture that respects the diverse experiences of all individuals.
  5. Implement Strategies: Create and implement a personal trauma-sensitive action plan that addresses specific goals in their professional roles.
  6. Adapt to Change: Recognise the importance of reviewing and adapting trauma-sensitive practices in response to evolving workplace dynamics.

Target Audience

Intended audience

This course is aimed at a wide range of professionals across various sectors, including but not limited to:

  • Managers and Team Leaders: Who wish to enhance team dynamics and create an inclusive environment.
  • Human Resources Professionals: Looking to implement supportive policies and practices within their organisations.
  • Educators: Seeking to foster a trauma-sensitive approach in their educational settings.
  • Customer Service Representatives: Who interact with clients and wish to improve their communication and service delivery.
  • Administrative Staff: Looking to create a supportive office culture that considers the well-being of all employees.
  • Anyone: Interested in understanding trauma and how to contribute to a more sensitive workplace environment.

In summary, this course is relevant to any individual who interacts with others in a professional setting and seeks to create a more inclusive and understanding workplace culture.

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Creating a Trauma-Sensitive Workplace