Practical, real-world training for managers and HR to handle conversations, make decisions and support staff confidently under the Equality Act 2010, without overthinking or second guessing.
Understand how to think through decisions properly, especially when there isn’t a clear yes or no answer.
Feel more confident responding to requests and having open, straightforward discussions about support.
Know how to put adjustments in place in a way that is practical, consistent and sustainable.
Specialist in workplace disability, adjustments and return to work
Background supporting both employees and employers in real situations
Practical guidance designed for real workplace situations
Engaging, scenario-based training delivered across various sectors
I’ve worked with people who needed support at work and weren’t sure how to ask for it, and I’ve worked with managers who wanted to help but felt unsure about what they were allowed to do or how to approach it.
That gap shows up more often than you’d think.
It’s not usually about people not caring. It’s about people not feeling confident in how to handle the situation, especially when it feels like there’s a risk of getting it wrong.
What I focus on in this training is making things clearer and more manageable. Not perfect, just clearer. Giving people a way to approach situations so they can respond properly, rather than avoiding them or second guessing every step.
I’ll gather some information about your team and any situations you want to explore, so the training reflects what actually comes up in your workplace.
The session is interactive and grounded in real scenarios. We work through conversations, decisions and examples that feel familiar, rather than relying heavily on slides.
People leave with a clearer way of approaching situations and practical tools they can use straight away, not just theory.
A focused session that builds confidence quickly and gives people a solid foundation.
Covers:
A good option if you want something practical and to the point.
More time to explore situations properly and build confidence through practice.
Includes:
This tends to work best where you want people to leave feeling genuinely confident, not just informed.
Yes. Most of the work I do is in-house across Scotland, but I also deliver across the wider UK. If your team is spread out, the training can be delivered online in a way that still keeps it interactive and practical.
The Equality Act is an important part of the training, but the focus is on how it applies in real situations. Rather than going into heavy legal detail, we look at what the duty to make reasonable adjustments actually means for managers and organisations in day-to-day work.
Yes, and that’s a big part of how I work. Before the session, I gather information about your roles, your policies and any situations you’re dealing with. That means the examples and discussions feel relevant, not generic.
We usually work through a mix of common scenarios and real situations from your organisation. This might include requests for flexible working, mental health support, adjustments for physical health conditions, or situations where managers feel unsure about what is reasonable.
Around 6 to 12 people tends to work best, as it allows for proper discussion and interaction. Larger groups are possible, but the format may need to be adapted slightly.
Yes. Participants leave with practical tools and guidance they can use in their role, such as ways to approach conversations and simple frameworks for thinking through decisions.
Practical, expert-led training on mental health, reasonable adjustments and inclusive employment.
Led by Amanda O’Connell, Certified Disability Management Professional, with real-world experience in workplace wellbeing, disability inclusion and IPS/employability support.
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Registered Office Address: 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN
Company No: SC829882
ICO number: ZB963902
